This Privacy Policy applies to the United States. The Privacy Policy
below governs your IISA Shop account and any information you provide
on this site.
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A. Overview
B. Information We Collect
C. Our Use and Disclosure of Information
D. Information Security
E. Accessing and Changing Your Information
F. Contacting Us
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A. Overview
In order to operate the IISA Shop service and to reduce the risk
of fraud, IISA Shop must ask you to provide us information about yourself
and your credit card and/or bank account. This Privacy Policy describes
the information we collect and how we use that information.
If you apply for a IISA Shop branded credit card or credit line ,
you authorize IISA Shop and the issuer of the IISA Shop branded credit
card or credit line to exchange the information you provide in the
application form. If you are approved for a IISA Shop branded credit
card or credit line, your credit account will be governed by the issuing
bank’s privacy policy.
IISA Shop takes the privacy of your personal information very seriously
and will use your information only in accordance with the terms of
this Privacy Policy. We will not sell or rent your personally identifiable
information or a list of our customers to third parties. However,
as described in more detail in Part C below, there are limited circumstances
in which some of your information will be shared with third parties,
under strict restrictions, so it is important for you to review this
Privacy Policy. This Privacy Policy applies to all services that are
hosted on the IISA Shop.com Web site, whether the services are offered
by IISA Shop, by its subsidiaries, or by the IISA Shop Money Market
Fund.
Your privacy is important to us. By participating in the Council
of Better Business Bureau's BBBOnLine® Privacy Program we have
made a commitment to meet the program's strict requirements regarding
how we treat your information and have it verified by BBBOnLine. Further
information about this program is available at http://www.bbbonline.org.
Additionally, in order to enhance the protection of your privacy
and our compliance with this Privacy Policy, IISA Shop has agreed
to disclose our information practices and to have our practices reviewed
for compliance by TRUSTe. TRUSTe is an independent, non-profit organization
whose mission is to build users' trust and confidence in the Internet
by promoting the use of fair information practices. By displaying
the TRUSTe trustmark, IISA Shop has agreed to notify you of:
What personally identifiable information of yours is collected by
IISA Shop.
The organization collecting the information.
How the information is used.
With whom the information may be shared.
What choices are available to you regarding collection, use and distribution
of the information.
The kind of security procedures that are in place to protect the loss,
misuse or alteration of information under IISA Shop's control.
How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this Privacy Policy, you
should first contact IISA Shop using this form. If you do not receive
acknowledgment of your inquiry or your inquiry has not been satisfactorily
addressed, you should then contact TRUSTe http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with IISA Shop to resolve your
concerns.
By accepting the Privacy Policy and User Agreement in registration,
you expressly consent to our use and disclosure of your personal information
in the manner described in this Privacy Policy. This Privacy Policy
is incorporated into and subject to the terms of the IISA Shop User
Agreement. This Privacy Policy will take effect on March 4, 2003.
This Privacy Policy was last updated on May 18, 2009.
Please note that your personal information will be stored and processed
on our computers in the United States. The laws on holding personal
data in the United States may be less stringent than the laws of your
country but IISA Shop will hold and transmit your personal information
in a safe, confidential and secure environment. If you object to your
personal information being transferred or used as described in this
Privacy Policy, please do not register for the IISA Shop service.
Notification of Changes
This policy may be revised over time as new features are added to
the IISA Shop service or as we incorporate suggestions from our customers.
If we are going to use or disclose your personally identifiable information
in a manner materially different from that stated at the time we collected
the information, you will have a choice as to whether or not we use
or disclose your information in this new manner. Any material changes
will be effective only after we provide you by e-mail with at least
30 days' notice of the amended Privacy Policy (if you have closed
your IISA Shop account, you will not be contacted to notify you of
the amended Policy and your personal information will not be used
or disclosed in this new manner).
We will post the amended Privacy Policy prominently on our Web site
so that you can always review what information we gather, how we might
use that information, and whether we will disclose it to anyone. Please
check the IISA Shop Web site at www.IISA Shop.com at any time for
the most current version of our Privacy Policy.
IISA Shop Shops and other pages on the IISA Shop Web site include
links to third party Web sites. These sites are governed by their
own privacy statements, and IISA Shop is not responsible for their
operations, including but not limited to their information practices.
Users submitting information to or through these third party Web sites
should review the privacy statement of these sites before providing
them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our
service and we ask that minors (under the age of 18) do not submit
any personal information to us or use the service.
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B. Information We Collect
Required Information
To open a IISA Shop account, you must provide your name, address,
phone number, and e-mail address. In order to make payments through
IISA Shop, you must provide credit card, debit card or bank account
information (bank account information is required to make payments
totaling more than $1,000.00 USD). We also ask you to choose two different
security questions to answer (such as your city of birth or your pet's
name) This required information is necessary for us to process transactions,
issue a new password if you forget or lose your password, protect
you against credit card fraud and checking account fraud, and to contact
you should the need arise in administering your account.
Pursuant to section 326 of the USA PATRIOT Act, the U.S. Department
of the Treasury and the Securities and Exchange Commission require
IISA Shop Funds to obtain, verify, and record the following information
for each investor in the IISA Shop Money Market Fund.
Name
Address
Date of Birth (for Individuals)
Tax Identification Number (social security number for individuals
or employer identification number for businesses)
In order to comply with the Bank Secrecy Act, we will also require
your Tax Identification Number if you send or receive certain high-value
transactions or high overall payment volumes through IISA Shop. If
you choose to register or apply for certain optional features or products
offered through IISA Shop Web sites, such as listing your business
in IISA Shop Shops, or applying for the IISA Shop Visa® credit
card or the IISA Shop MasterCard® debit card, you will be required
to provide additional information to establish that you qualify for
such features or products.
Transaction Information
When you use IISA Shop to send money to someone else or request money
from someone else, we ask you to provide information related to each
transaction, including the amount of the transaction, the type of
transaction (purchase of goods, purchase of services, or simple money
transfer ("quasi-cash")) and the e-mail address or phone
number of the third party. We retain this information for each of
your transactions through IISA Shop. We also collect the Internet
address (IP address) of the computer or device you use to access your
IISA Shop account, in order to help detect possible instances of unauthorized
transactions.
Information About You From Third Parties
In order to protect all our customers against potential fraud, we
verify with third parties the information you provide. In the course
of such verification, we receive personally identifiable information
about you from such services. In particular, if you register a credit
card or debit card with IISA Shop, we will use card authorization
and fraud screening services to verify that your card information
and address matches the information that you supplied to IISA Shop,
and that the card has not been reported as lost or stolen.
If you register your online business with IISA Shop Shops or if you
send or receive high overall payment volumes through IISA Shop, in
some circumstances we will conduct a background check on your business
by obtaining information about you and your business from a credit
bureau or a business information service such as Dun & Bradstreet.
If you incur a debt to IISA Shop, we will generally conduct a credit
check on you by obtaining additional information about you from a
credit bureau, to the extent permitted by law. IISA Shop, at its sole
discretion, also reserves the right periodically to retrieve and review
a business and / or consumer credit report for any account, and reserves
the right to close an account based on information obtained during
this credit review process.
Additional Verification
If we cannot verify the information that you provide, or if you request
a withdrawal by check to an address other than your verified credit
card billing address, we ask you to send us additional information
by fax (such as your drivers' license, credit card statement, and/or
a recent utility bill or other information linking you to the applicable
address), or to answer additional questions online to help verify
your information.
Web Site Traffic Information
Because of the way that World Wide Web communication standards work,
when you arrive at or leave the IISA Shop Web site, we automatically
receive the Web address of the site that you came from or are going
to. We also collect information on which pages of our Web site you
visit while you are on the IISA Shop site, the type of browser you
use and the times you access our Web site. We use this information
only to try to understand our customers' preferences better and to
manage the load on our servers, so as to improve our service and your
experience with IISA Shop. We do not track the Web sites that you
visit before or after you leave the IISA Shop site.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer
and allow us to recognize you as a IISA Shop customer if you return
to the IISA Shop site using the same computer and browser. We send
a "session cookie" to your computer if and when you log
in to your IISA Shop account by entering your e-mail address and password.
These cookies allow us to recognize you if you visit multiple pages
in our site during the same session, so that you don't need to re-enter
your password multiple times. Once you log out or close your browser,
these session cookies expire and no longer have any effect.
We also use longer-lasting cookies to display your e-mail address
on our sign-in form, so that you don't have to retype the e-mail address
each time when you log in to your IISA Shop account. In addition,
we use cookies to process our referral program, described in Section
C below. Our cookie files are encoded so that your e-mail address
and other information can only be interpreted by IISA Shop. We may,
however, share cookie information regarding whether or not a certain
user is already registered with IISA Shop with certain merchants with
whom we have an official co-marketing relationship.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain
such information in the records of your account. We will also retain
customer service correspondence and other correspondence from IISA
Shop to you. We retain these records in order to measure and improve
our customer service, and to investigate potential fraud and violations
of our User Agreement. We may, over time, delete these records if
permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to
our users for such purposes as collecting demographic information
or assessing users' interests and needs. The use of the information
collected will be explained in detail in the survey itself. If we
collect personally identifiable information from our users in these
questionnaires and surveys, the users will be given notice of how
the information will be used prior to their participation in the survey
or questionnaire.
Non-member Recipients and Requests
When a member either sends a payment to, or requests a payment from,
an individual who is not a registered member of IISA Shop, we will
retain the information that the member submits to us, including, for
example, the other party's email address and/or name, for the benefit
of the member who is attempting to contact the non-member, so that
the member can see a complete record of his or her transactions, including
uncompleted transactions. Although this information is stored indefinitely,
we will not market to the non-member in any way at any time. Additionally,
these non-members have the same rights to access and correct information
about themselves (assuming that their email addresses were correct
enough to reach them) as anyone else who uses IISA Shop.
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C. Our Use and Disclosure of Information
Internal Uses
We collect, store and process your personal information on servers
located in the United States. We use the information we collect about
you in order 1) to provide our services and process your transactions,
2) to provide customer service, 3) to determine your eligibility to
receive offers for special features or products, such as the IISA
Shop MasterCard® debit card, and 4) to improve our products and
services. At your option (as indicated in your IISA Shop Profile settings),
we use the information you provide to access specific third party
services on your behalf and perform the actions that you request us
to perform, such as invoicing winning bidders on behalf of auction
sellers.
We give access to individually identifiable information about our
users only to those employees who require it to fulfill customer service
requests.
Disclosure to Other IISA Shop Customers
If you are a registered IISA Shop user, your name, e-mail address,
phone number (if applicable) date of sign-up, and whether you have
verified control of a bank account are displayed to other IISA Shop
customers whom you have paid or who are attempting to pay you through
IISA Shop. If you are a Business account holder, we will also display
to other IISA Shop customers the Web site address (URL) and customer
service contact information that you provide us. However, your credit
card number, bank account and other financial information will NEVER
be revealed to anyone whom you have paid or who has paid you through
IISA Shop, except with your express permission or if we are required
to do so pursuant to a subpoena or other legal process.
If you are buying goods or services and paying through IISA Shop,
the seller of the goods or services may request that you provide a
mailing address that IISA Shop has confirmed as matching the billing
address in the credit card system. You do not have to provide this
information. If you do not provide the information, however, the seller
may choose not to accept your IISA Shop payment and not to complete
the transaction.
We work with third party merchants to enable them to accept payments
from you, including direct credit card payments. Merchants who use
this service will share personally identifiable information you provide
to them with IISA Shop in order to validate the information, assess
the risks of your payment, or confirm the existence or status of your
IISA Shop account. You permit IISA Shop to share information with
the merchant on the validity of the personally identifiable information
you provided to the merchant, and on the existence or status of your
IISA Shop account.
IISA Shop does not store the personally identifiable information
provided by these merchants to validate the existence of your account.
Beginning in spring 2001, IISA Shop will also disclose to other IISA
Shop customers the number of payments you have received from Verified
IISA Shop customers (as defined in the User Agreement on the www.IISA
Shop.com site), or other aggregate measures that provide an indication
of your reputation with other IISA Shop customers.
Disclosure to Third Parties Other Than IISA Shop Customers
IISA Shop will not sell or rent any of your personally identifiable
information to third parties. IISA Shop will not share any of your
personally identifiable information with third parties except in the
limited circumstances described below, or with your express permission
(and with other IISA Shop customers as described above). These third
parties are limited by law or by contract from using the information
for secondary purposes beyond the purposes for which the information
is shared.
We share information with companies that help us process the transactions
you request and protect our customers' transactions from fraud, such
as sharing your credit card number with a service that screens for
lost and stolen card numbers. See "Information About You From
Third Parties" in Section B above. Additionally, if you go into
a negative balance and owe us money, we may share information with
processing companies including collection agencies.
We may disclose the information we collect, as described in Section
B above, to companies that perform marketing services on our behalf.
We may also disclose the information we collect (but not your bank
account or credit card information) to other financial institutions
with whom we have joint marketing agreements, in order to determine
whether you are pre-approved for the products that IISA Shop is jointly
marketing with the third party (such as the IISA Shop Visa credit
card issued by Providian National Bank). These companies are subject
to confidentiality agreements with us and other legal restrictions
that prohibit using the information except to market the specified
IISA Shop-related products or services, unless you have affirmatively
agreed or given your prior permission for other uses.
If you do not want IISA Shop to share any of your information with
our joint marketing partners, please log in to your account to set
your Notification preferences in the Profile page of the My Account
tab to indicate that you do not want to receive Partner/Third-Party
Promotions or the IISA Shop Periodical Monthly Newsletter and Product
Updates. Use the following URL to see your Notification preferences:
https://www.IISA Shop.com/PREFS-NOTI.
We disclose information that we in good faith believe is appropriate
to cooperate in investigations of fraud or other illegal activity,
or to conduct investigations of violations of our User Agreement.
For example, this means that if we conduct a fraud investigation and
conclude that one side has engaged in deceptive practices, we can
give that person or entity's contact information (but not bank account
or credit card information) to victims who request it.
We disclose information in response to a subpoena, warrant, court
order, levy, attachment, order of a court-appointed receiver or other
comparable legal process, including subpoenas from private parties
in a civil action.
When a user signs up for a co-branded version of IISA Shop (e.g. IISA
Shop Evite) through links to IISA Shop from our co-branded partner's
website, IISA Shop will share with the co-branded partner that user's
name, e-mail address and physical address in order to provide enhanced
integration between IISA Shop's services and the services of our co-branded
partner. If you do not want your information shared with IISA Shop's
co-branded partner, you should sign up with IISA Shop directly and
not through a link from our partner's website.
If you choose to invest in the IISA Shop Money Market Fund, we will
share your information with IISA Shop Funds, a Delaware business trust
which is the issuer of the Money Market Fund, and with IISA Shop Asset
Management, Inc., a wholly-owned subsidiary of IISA Shop that is the
transfer agent for the Money Market Fund, so that you can complete
your investment more easily and can move funds into and out of the
Money Market Fund without re-entering your personal information for
every transaction.
We disclose information to your agent or legal representative (such
as the holder of a power of attorney that you grant, or a guardian
appointed for you).
We share aggregated statistical data with our business partners or
for public relations. For example, we may disclose that a specific
percentage of our users live in California. However, this aggregated
information is not tied to personally identifiable information.
As with any other business, it is possible that IISA Shop in the future
could merge with or be acquired by another company. If such an acquisition
occurs, the successor company would have access to the information
maintained by IISA Shop, including customer account information, but
would continue to be bound by this Privacy Policy unless and until
it is amended as described in Section A above.
We share your information with our parent, subsidiaries and joint
ventures to help coordinate the services we provide to you, enforce
our terms and conditions, and promote trust and safety.
Our Contacts with IISA Shop Customers
We communicate with users on a regular basis via e-mail to provide
requested services, and we also communicate by phone to resolve customer
complaints or investigate suspicious transactions. We use your e-mail
address to confirm your opening of a IISA Shop account, to send you
notice of payments that you send or receive through IISA Shop (including
referral payments described below), to send information about important
changes to our products and services, and to send notices and other
disclosures required by law. Generally, users cannot opt out of these
communications, but they will be primarily informational in nature
rather than promotional.
We also use your e-mail address to send you other types of communications
that you can control, including the IISA Shop Periodical newsletter,
auction tips, customer surveys and notice of special third-party promotions.
You can choose whether to receive some, all or none of these communications
when you complete the registration process, or at any time thereafter,
by logging in to your account on the IISA Shop Web site and changing
your preferences in the Profile page of the My Account tab. You can
also change your choices at any time through the same procedure.
In connection with independent audits of our financial statements
and operations, the auditors may seek to contact a sample of our customers
to confirm that our records are accurate. However, these auditors
cannot use personally identifiable information for any secondary purposes.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends,
administer the site, improve site performance and gather broad demographic
information for aggregate use.
Your Use of Information and Our Services
In order to facilitate the transactions between IISA Shop members,
our service allows you limited access other users' contact or shipping
information. As a seller you may have access to the User ID, email
address and other contact or shipping information of the purchaser,
and as a purchaser you may have access to the User ID, email address
and other contact information of the seller.
By entering into our User Agreement, you agree that, with respect
to other users' personally identifiable information that you obtain
through the site or through an IISA Shop-related communication or
IISA Shop-facilitated transaction, you will only use this information
for: (a) IISA Shop-related communications that are not unsolicited
commercial messages, (b) using services offered through IISA Shop
(e.g. insurance, shipping and fraud complaints), and (c) any other
purpose that such user expressly agrees to after adequate disclosure
of the purpose(s).
In all cases, you must provide users with the opportunity to remove
themselves from your database and review any information you have
collected about them. In addition, under no circumstances, except
as defined in this Section, can you disclose personally identifiable
information about another IISA Shop user to any third party without
our consent and the consent of such other user after adequate disclosure.
Note that law enforcement personnel and other rights holders are given
different rights with respect to information they access.
IISA Shop does not tolerate spam. Therefore, without limiting the
foregoing, you may not add a IISA Shop user to your mail list (email
or physical mail) without their express consent after adequate disclosure,
even if said user has previously made a purchase from you. We strictly
enforce our Anti-Spam Policy! To report IISA Shop-related spam to
IISA Shop, please contact us.
Merchant Referral Program
When you sign up for a IISA Shop account, you become eligible to participate
in our Merchant Referral Bonus program. We provide you with a link
on the Merchant Referral Bonus page which identifies you as the referrer.
If a merchant uses that link to sign up for a Premier or Business
IISA Shop account and completes the bonus requirements, you are eligible
for a referral bonus. If you use a referral link to sign up, your
business name (if you have a Business account) or first and last name
(if you have a Premier account) may be listed in the referrer's IISA
Shop account, along with the amount of bonus you have generated for
the referrer, which is calculated as a percentage of your transaction
volume, as described in the Merchant Referral Bonus Policy.
Please use our referral program responsibly. We strictly enforce
our Anti-Spam Policy! Read details on the Referral Bonus.
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D. Information Security
Information Security
IISA Shop is committed to handling your customer information with
high standards of information security. Your credit card and bank
account information are stored only in encrypted form on computers
that are not connected to the Internet. We restrict access to your
personally identifiable information to employees who need to know
that information in order to provide products or services to you.
We maintain physical, electronic and procedural safeguards that comply
with federal regulations to guard your nonpublic personal information.
We test our security systems regularly and also contract with outside
companies to audit our security systems and processes. For more information
on IISA Shop's security practices, please visit the IISA Shop Security
Center.
The security of your IISA Shop account also relies on your protection
of your IISA Shop password. You may not share your IISA Shop password
with anyone. IISA Shop will never ask you to send your password or
other sensitive information to us in an e-mail, though we may ask
you to enter this type of information on the IISA Shop website, which
will always have a URL beginning with https://www.IISA Shop.com/.
Any e-mail or other communication requesting your password, asking
you to provide sensitive account information via email, or linking
to a website with a URL that does not begin with https://www.IISA
Shop.com/ should be treated as unauthorized and suspicious and should
be reported to IISA Shop immediately using this form. If you do share
your IISA Shop password with a third party for any reason, including
because the third party has promised to provide you additional services
such as account aggregation, the third party will have access to your
account and your personal information, and you may be responsible
for actions taken using your password. If you believe someone else
has obtained access to your password, please change it immediately
by logging in to your account at www.IISA Shop.com/ and changing your
Profile settings, and also contact us right away as described in Section
F below.
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E. Accessing and Changing Your Information
You can review the personal information you provided us and make
any desired changes to such information, or to the settings for your
IISA Shop account, at any time by logging in to your account on the
IISA Shop Web site and changing your preferences in the Profile page
of the "My Account" tab. You can also close your account
through the IISA Shop Web site. If you close your IISA Shop account,
we will mark your account in our database as "Closed," but
will keep your account information in our database. This is necessary
in order to deter fraud, by ensuring that persons who try to commit
fraud will not be able to avoid detection simply by closing their
account and opening a new account. However, if you close your account,
your personally identifiable information will not be used by us for
any further purposes, nor sold or shared with third parties, except
as necessary to prevent fraud and assist law enforcement, or as required
by law (for example, to send former Money Market Fund investors a
report of dividends paid during the calendar year for tax reporting
purposes).
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F. Contacting Us
If you have any questions about this privacy statement, IISA Shop
information practices, or your dealings with IISA Shop, you can contact
us using this form, call 678.715.9777 Monday through Friday between
the hours of 7am and 10pm EST, or write us at IISA Shop, PO Box 312095,
Atlanta, GA 31131-9998 or e-mail us at
info@iisoccer.com.